General

The purchase of a STEP Event attendance is for use by the purchaser/registrant only and registration information should not be forwarded on to third parties. Similarly, the materials and content of this STEP Event is for use by the purchaser/registrant only and should not be forwarded on to third parties.

Registration

The Event registration fee includes participation in the Conference sessions, any documentation material and all coffee breaks and lunches. All bookings are considered binding on completion of the registration form.

Payment

Payment may be made by bank transfer (PREFERRED) to the account details provided on the registration form and emails, wire transfer or online by credit/debit card. Payment must be received in full, within two weeks of your booking. You will not be admitted to the event if payment has not been received.

Substitution/Cancellation

All requests for cancellations and/or transfers must be received in writing.

Changes will become effective on the date of written confirmation being received.

Cancellation charges may apply based on the cost of your booking (excluding any card processing fees and/or booking fees previously applied).

STEP does not permit split registrations and it is essential that each delegate is registered separately for the full event. STEP has the right to refuse entry to the event if these terms are not met.

In the event of there being insufficient numbers booked onto an event STEP reserves the right to cancel or postpone the event.

In the event of a change of date or cancellation of an event by STEP, we will endeavour to inform all delegates a week before the event is due to take place, although please be aware that this is not always possible. All event fees paid will be reimbursed in full. STEP shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including travel and accommodation.

Disclaimer

All rights in and relating to STEP Events are expressly reserved. No part of the Events may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from STEP.

STEP Events are intended as a general guide only. The information and opinions they contain are not intended to be a comprehensive study, nor to provide advice, and should not be treated as a substitute for advice concerning particular situations. Professional advice should always be sought before taking any action based on the information provided. The views expressed in the Events are not necessarily those of STEP and viewers should seek the guidance of a suitably qualified professional before taking any action or entering into any agreement in reliance upon the information contained in these Events. While the utmost is done by STEP to ensure its Events are of the highest quality, STEP cannot guarantee the complete accuracy, validity, integrity or quality of the material shared within its Events. STEP does not accept liability or responsibility for errors or omissions in the material, however caused.

It may be necessary for reasons beyond control of STEP to alter the content and timing of the programme or the identity of the speakers.

STEP shall not be responsible for any loss or damage as a result of substitution, alteration, cancellation or postponement of the Event due to an event of force majeure, unforeseen occurrence or any other event that renders performance of this event inadvisable, illegal, impracticable or impossible. For purposes of these Booking Conditions an event of force majeure shall include, but shall not be limited to: adverse weather, government restrictions and/or regulations; war or apparent act of war; terrorism or apparent act or threat of terrorism; disaster; civil disorder; disturbance and/ riots; curtailment, suspension and/or restriction on transportation facilities/means of transportation; or any other emergency or circumstances outside a party’s reasonable control.